Page 1 of 1

Posted: Sat Oct 31, 2009 3:11 am
by rsr
Hi,

I have just recently tried to send a channel report to my FTP site using the "Send results to FTP" option in Awasu

Unfortunately, i am getting a similar error message as described on this thread.

Background job error: Can't open the remote file: ftp://ftp.drivehq.com/Reports -
200 Type set to I
227 Entering Passive Mode (66,220,9,50,23,21).
550 Permission denied

I am using the same FTP site with identical login parameters for the FTP Synchronization operation, and that is working fine.

Any suggestions?

I am using the 2.4.1 Alpha3 version with a special patch that you had sent to fix a problem with the FTP synchronization in this version

Posted: Sat Oct 31, 2009 7:32 am
by support
rsr wrote:I am using the same FTP site with identical login parameters for the FTP Synchronization operation, and that is working fine.

Awasu uses the same code to upload in both cases so it's unlikely to be a problem in the code.

It seems that you've got the report configured to upload to ftp.drivehq.com/Reports, which I'm guessing is a directory - you need to configure a filename. Failing that, send me your <tt>CONFIG.INI</tt> file and I'll take a look at it.

Posted: Sat Oct 31, 2009 2:46 pm
by rsr
Arggh!!! I didn't include the file name in the FTP URL field.
That was dumb on my part :oops:

It works!

Thanks again, for your outstanding prompt support!!