rsr
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Postby rsr » Tue Apr 20, 2010 11:35 am

Do you know what an error code rc=11 means?. Error message came up while running Awasu Professional Edition 2.4.2 on Windows 7.

Sorry don't have the entire error message or error log at this time, but can provide if needed.

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Postby support » Tue Apr 20, 2010 11:58 am

rsr wrote:Do you know what an error code rc=11 means?.

I think you probably got a <i>rc=1</i>.

This means a problem in the search index - run <tt>admin.exe</tt> and rebuild it (can take a while).

rsr
Posts: 27
Joined: Wed May 06, 2009 10:03 pm

Postby rsr » Thu May 06, 2010 9:30 pm

Tried your suggestion about running the admin.exe application, but still got the following error message:

An errror has occured.

database disk image is malformed(rc=11)

Any ideas?

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Postby support » Fri May 07, 2010 12:23 am

rsr wrote:database disk image is malformed(rc=11)

Ah, this really is a "rc=11" error :roll: It's not supposed to happen and the "rc=1" is much more common.

This means that your archive database has been corrupted. Exit Awasu, delete your <tt>archive.db</tt> file (you'll lose your archived content) and Awasu will create a new one when it restarts.


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