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Channel marked with Red X

Posted: Sat Dec 15, 2007 1:37 am
by nimijean
Hi:

I'm sure this is a basic question, but I cannot find the answer. I have a few feeds that have not been updating, and now they are highlighted in red with a big X beside them. 2 are from a magazine, while the other 2 are journal table of content sites.

Is there something I can do to get updated content from these feeds?

Thanks,

Richard

Re: Channel marked with Red X

Posted: Sat Dec 15, 2007 4:32 am
by support
nimijean wrote:I have a few feeds that have not been updating, and now they are highlighted in red with a big X beside them.

This means that the feeds have had too many consecutive errors (e.g. errors in the feed XML, the server is down/slow, etc.) and they start to update more slowly until things go good again.

You need to find out exactly what the problem is. You can open the Properties dialog for each one and go to the Errors page to see what has happened on the channel in the current session. There is also a <i>Validate</i> button on the Details page that can be used to diagnose errors in the feed XML.