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Trial Key times out

Posted: Fri Feb 01, 2008 10:01 pm
by Btwisinski
Hello,
I just downloaded and installed the Advanced version of Awasu. When I put in my email to get a trial key, it always says that it is Connecting to Awasu.com, and then Requesting Trial key, but it always times out.
Is this a common error or is there another way that I can get a trial key??

Re: Trial Key times out

Posted: Sat Feb 02, 2008 1:18 am
by support
Btwisinski wrote:Is this a common error or is there another way that I can get a trial key??

Not really. Are you going through a firewall or proxy? It sounds like Awasu might be getting blocked somewhere.

Posted: Mon Feb 04, 2008 1:46 pm
by Btwisinski
Yes, Im sure that my work uses a proxy, and I know that they are picky about a lot of things. I dont know much about networking, is there a way that I can get around this or another way to get a product trial key?

Posted: Mon Feb 04, 2008 2:37 pm
by support
Btwisinski wrote:Yes, Im sure that my work uses a proxy, and I know that they are picky about a lot of things. I dont know much about networking, is there a way that I can get around this or another way to get a product trial key?


If they're blocking it at the proxy/firewall and they're picky, they probably won't want to unblock it just to let you trial a program (although it can't hurt to ask).

Otherwise, shoot us an email (support@awasu.com) and I'll produce a special build for you.