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Error 1: Can't update the search index

Posted: Sat Oct 06, 2007 3:42 am
by englishml
Anyone know how to fix this? I can't get updates on four feeds. Instead I get this msg: "Error 1: File IO Open error ... Can't update the search index." Appreciate any advice, suggestion, new curse words, etc. you can offer -- thanks!

Mary Lou

Re: Error 1: Can't update the search index

Posted: Sat Oct 06, 2007 3:54 am
by support
Check out this thread.

Posted: Sun Oct 07, 2007 10:24 pm
by englishml
Thanks for your reply. The thread you referred me to says to delete files in "my User's index directory." So NEW question: Where is/ how do I find my User's index directory? -MLE

Posted: Mon Oct 08, 2007 2:14 am
by support
englishml wrote:Where is/ how do I find my User's index directory? -MLE

There's a link in the other thread to this help page :-)

What files to delete?

Posted: Thu Dec 13, 2007 1:17 am
by nimijean
I have the same problem. I deleted the files in this directory, but then I lost all of my feeds, so I restored the files. What files should I delete?

Thanks,

Richard

Re: What files to delete?

Posted: Thu Dec 13, 2007 4:42 am
by support
nimijean wrote:I deleted the files in this directory, but then I lost all of my feeds, so I restored the files. What files should I delete?

You need to delete only the files in the <tt>Index</tt> sub-directory. I get the feeling you deleted the entire user directory :-)

Posted: Thu Dec 13, 2007 10:41 pm
by nimijean
indeed. Working fine now! Tahnks for the help. Richard