bdf
Posts: 1
Joined: Mon Oct 31, 2005 5:52 pm

Postby bdf » Mon Oct 31, 2005 5:59 pm

I am only receiving Awasu RSS feeds -- no other valid, tested RSS feeds are received. I am using a proxy SSH, which has no problem(s) with Awasu feeds, but any other feeds (available to other readers) result in the error message (balloon: in the lower right screen area):

Background job error.

Can't add HTTP header: Proxy-Authorization: BASIC
[random letters and numbers in what may be a string of eighty (80) characters]

Thanks.

User avatar
support
Site Admin
Posts: 2924
Joined: Fri Feb 07, 2003 8:48 am
Location: Melbourne, Australia
Contact:

Postby support » Tue Nov 01, 2005 4:33 am

A "background job error" indicates a problem with things that Awasu runs in the background e.g. auto-generating reports, downloading enclosures, etc., not specifically something to do with updating channels.

However, the background job is probably failing for the same reason that your channels are not updating. Can you run Awasu again and try to update a bunch of channels, some that fail, some that work OK. Then send us the following files:

- C:\Program Files\Awasu\Users\YOUR-NAME\config.ini
- C:\Program Files\Awasu\Users\YOUR-NAME\Logs\AwasuActivity.log
- C:\Program Files\Awasu\Users\YOUR-NAME\Logs\AwasuError.log

The fact that feeds coming from awasu.com are OK but everything else is not suggests that there might be a configuration problem with your proxy - it's allowing requests coming from awasu.exe to access anything at awasu.com but nothing else.

abwilson
Posts: 247
Joined: Sat Feb 08, 2003 8:36 pm
Location: San Francisco, CA -- USA

Postby abwilson » Tue Nov 01, 2005 12:06 pm

Perhaps firewall configuration?

francis_b_d

Postby francis_b_d » Fri Nov 04, 2005 12:24 pm

Firstly, apparently Awasu feeds are now also included in unreceived RSS feeds.

Firewall is configured to accept Third Party cookies, which is commonly a setting that when unadmitted cripples functionality of web sites, client apps.

The requested files are attached inline below.

AwasuActivity.log :

04nov05 11:15:33 Awasu started OK: 2 channels loaded.
04nov05 11:15:33 Getting the latest feed from Lockergnome Tech News Watch.
04nov05 11:15:33 Downloading the latest channel packs.
04nov05 11:15:33 Getting the latest feed from Awasu.
04nov05 11:15:34 Background job error (DownloadChannelPacksIndex:http://www.awasu.com/ChannelPacks/ChannelPacks.index):
- Downloading the latest channel packs.
- Can't add HTTP header: Proxy-Authorization: BASIC MF9jNF90ZTFxOGR4NXBvY2ZsMjRnajlweHMzYm44MTY6VSp6NCFtT3EjQHM5ZEg7XFBFZiVyX1lh

PWk3dlJxPmI=
04nov05 11:15:34 Lockergnome Tech News Watch error: Can't update the feed.
- Can't add HTTP header: Proxy-Authorization: BASIC MF9jNF90ZTFxOGR4NXBvY2ZsMjRnajlweHMzYm44MTY6VSp6NCFtT3EjQHM5ZEg7XFBFZiVyX1lh

PWk3dlJxPmI=
04nov05 11:15:34 Awasu error: Can't update the feed.
- Can't add HTTP header: Proxy-Authorization: BASIC MF9jNF90ZTFxOGR4NXBvY2ZsMjRnajlweHMzYm44MTY6VSp6NCFtT3EjQHM5ZEg7XFBFZiVyX1lh

PWk3dlJxPmI=


AwasuError.log :

04nov05 11:15:34 Background job error (DownloadChannelPacksIndex:http://www.awasu.com/ChannelPacks/ChannelPacks.index):
- Downloading the latest channel packs.
- Can't add HTTP header: Proxy-Authorization: BASIC MF9jNF90ZTFxOGR4NXBvY2ZsMjRnajlweHMzYm44MTY6VSp6NCFtT3EjQHM5ZEg7XFBFZiVyX1lh

PWk3dlJxPmI=
04nov05 11:15:34 Lockergnome Tech News Watch error: Can't update the feed.
- Can't add HTTP header: Proxy-Authorization: BASIC MF9jNF90ZTFxOGR4NXBvY2ZsMjRnajlweHMzYm44MTY6VSp6NCFtT3EjQHM5ZEg7XFBFZiVyX1lh

PWk3dlJxPmI=
04nov05 11:15:34 Awasu error: Can't update the feed.
- Can't add HTTP header: Proxy-Authorization: BASIC MF9jNF90ZTFxOGR4NXBvY2ZsMjRnajlweHMzYm44MTY6VSp6NCFtT3EjQHM5ZEg7XFBFZiVyX1lh

PWk3dlJxPmI=


Config.ini :

[LicenceInfo]
LicenceKey=6547C1B0102F8181C5E6CCD080476AD43F80289319C29A49A59B284752864A608A4A20441ABB
[AutoUpgrades]
AutoUpgradeSyncSectionNames=0
AutoUpgradeUserTools=0
AutoUpgradeNotificationBalloonMode=0
AutoUpgradeFontSizesToPoints=0
DefineStandardChannelFilters=0
DefineStandardChannelReports=0
DefineStandardChannelCategories=0
DefineIeContextMenuItem_IeSubscribe=0
DefineIeContextMenuItem_IeAddToReadMe=0
DefineIeContextMenuItem_IeOpenInDefaultBrowser=0
DefineIeContextMenuItem_IeOpenInAwasu=0
DefineStandardUserTools=0
AutoUpgradeResourcesDir=0
AutoUpgradeRustyCompactTemplate=0
AutoUpgradeChannelGuids=0
AutoUpgradeForArchiving=0
AutoUpgradeMaxNotificationQueueLength=0
AutoUpgradeEscapeSpecialQueryStringChars=0
AutoUpgradeRasCheck=0
AutoUpgradeMaxChannelUpdateAgents=0
AutoUpgradeCommonTemplateFiles=0
AutoUpgradeReadMeAndFavoritesForGuids=0
[Current Channel Filter]
FilterName=
FilterType=0
SearchText=
SearchTextInChannelUrl=0
SearchTextInChannelName=0
SearchTextInChannelDescription=0
UseRegExps=0
ChannelCategoriesOp=0
InvertFilter=0
SortOrder=0
[Last Search Query]
QueryString=www.newscientist.com/feeds.ns
QueryStringMode=0
SearchLocations=1536
LastSearchQuery_FeedItemDescriptionFormat=1
EscapeSpecialChars=0
SearchWindowType=0
SearchWindowVal1=0
SearchWindowVal2=0
[User Tools]
TranslateSmartQuotes=1
[Global Options]
UiHandlerType=1
VisualStyle=1
OneClickMode=1
MdiTabs=0
EnableOneNoteMdiTabs=1
ControlCenterTabPos=0
AutoHideFeedItems=0
RunAsSystemTrayApp=1
ShowNotificationBalloons=1
ShowErrorNotificationBalloons=1
NotificationBalloonDisplayTime=30
NotificationBalloonPosition=3
NotificationBalloonAnimationTime=500
MaxNotificationBalloonNewFeedItems=15
DisableNotificationBalloonsAtStartup=1
ShowNotificationBalloonCloseIcon=1
SmallNotificationBalloonCloseIcon=1
AutoStartApp=0
StartMinimized=0
DisableAllAnimation=0
DisableAllSound=1
BlackoutTimes=
PlaySoundOnError=1
DefaultErrorSoundFilename=
ShowBriefChannelSummaries=0
MaxItemViewSize=2
SaveItemViewSizes=1
EmailUrlSubjectLine=A link from Awasu.
EmailUrlBodyTemplate={%25URL%25}
AutoShowWorkPad=0
AutoHideWorkPad=1
NavBarMode=0
SimpleNavbars=0
AutoShowMyChannels=1
ShowUnreadItemsInMyChannels=1
AlwaysShowErrorModeChannelsInMyChannels=0
ChannelUpdateIntervalDriftPercentage=0
EnableRasCheck=0
DisableInternetConnCaching=0
EnableActiveFtp=0
FeedItemDescriptionExcerptMinWords=100
FeedItemDescriptionExcerptMaxWords=150
NChannelUpdateAgents=3
DefaultChannelSummaryTemplateFilename=C:\Program Files\Awasu\Resources\Channel Summary Templates\Rusty.template
DefaultChannelSummaryBackgroundFilename=C:\Program Files\Awasu\Users\default\Channel Summary Templates\AwasuBackground.gif
DefaultFeedItemDescriptionFormat=0
DefaultShowFeedItemsMode=0
DefaultChannelWindowLayout=0
ShowChannelHooksInChannelWizard=0
LastChannelPackIndexUpdateTime=1129994028
ViewedFeedItemUrlsImportFilename=
EnableFeedProtocol=1
AppPluginServerPortNo=2605
ListenForAmphetaDeskSubscriptions=0
ListenForRadioUserlandSubscriptions=0
ListenForHeadlineViewerSubscriptions=0
ScriptTimeout=15
ControlCenterMyChannelsFontName=Tahoma
ControlCenterMyChannelsFontSize=10
ControlCenterAutoUpdateChannelFgdCol=8388608
ControlCenterNonAutoUpdateChannelFgdCol=8421504
ControlCenterErrorModeChannelFgdCol=224
ControlCenterMyChannelsBgdCol=16121855
EnableMyChannelsBoldFonts=1
ControlCenterAppPluginsFontName=Tahoma
ControlCenterAppPluginsFontSize=10
ControlCenterAppPluginsFgdCol=8388608
ControlCenterAppPluginsBgdCol=16121855
ChannelItemViewFontName=Tahoma
ChannelItemViewFontSize=10
ChannelItemViewNewFeedItemFgdCol=8388608
ChannelItemViewViewedFeedItemFgdCol=8421504
ChannelItemViewBgdCol=16121855
EnableItemViewBoldFonts=1
ItalicizeViewedFeedItems=1
CaptionBarFontName=Tahoma
CaptionBarFontSize=12
CaptionBarFgdCol=0
CaptionBarBgdCol=16443110
CaptionBarItalics=0
MaxActivityLogMsgs=1000
ActivityLogFontName=Courier New
ActivityLogFontSize=8
MaxErrorLogMsgs=1000
ErrorLogFontName=Courier New
ErrorLogFontSize=8
ReadMeListFontName=Tahoma
ReadMeListFontSize=10
ReadMeListFgdCol=0
ReadMeListBgdCol=16777215
ShowCaptionBar=1
MaximizeFrameWindows=1
EnableConnectionCheck=1
ChannelUpdateAgents=-1
EmbeddedBrowserType=0
LinkToItemDescriptionFromItemPane=0
DisableTrayAnimationIfActiveWindow=0
MaxNotificationQueueLength=200
MaxChannelSummaryFeedItems=1000
AutoRemoveReadmeItems=1
MyChannelsSel=AA43D7A5-2DC9-4525-BC3E-0AEE80A51FC7
ConnectionCheckModeFlags=3
DefaultShowFeedItemsWindow=7
DisableItemRevisionsIndicator=0
FeedPreloadType=1
EnableNewChannelExpiryByDefault=0
DefaultChannelExpiryInterval=28
ShowFeedXmlFileExtn=.txt
EnableChannelFilterWizard=1
EnableChannelReportWizard=1
ControlCenterMySearchesFontName=Tahoma
ControlCenterMySearchesFontSize=10
ControlCenterMySearchesFgdCol=8388608
ControlCenterMySearchesBgdCol=16121855
ProxyAuthType=BASIC
ProxyAuthUserName=225969EA05B32FD7B25C9E09BA8C7377CDABB66ACE75AE33BDB6E9538A1885B4759F1218764AC90DF1421B2A31F895B36D483090E10365C905DC0180C1B7DAF7
ProxyAuthPassword=47591CEA1CB32FD7A454FF959B763C0508F1943FCACF54915FDC43C2C9009FA6484C37B6A7E9730F460579E6CA825280C336A6C2FBE1E74E9C00BBE2D80682EE
[Sync]
RunSaveSyncDataExternalCommand=0
SaveSyncDataExternalCommand_Command=
SaveSyncDataExternalCommand_WorkingDir=
SaveSyncDataExternalCommand_ReturnCodeCheckType=0
SaveSyncDataExternalCommand_ReturnCodes=
SaveSyncDataExternalCommand_Timeout=0
RunLoadSyncDataExternalCommand=0
LoadSyncDataExternalCommand_Command=
LoadSyncDataExternalCommand_WorkingDir=
LoadSyncDataExternalCommand_ReturnCodeCheckType=0
LoadSyncDataExternalCommand_ReturnCodes=
LoadSyncDataExternalCommand_Timeout=0
GenerateSaveSyncDataReport=1
GenerateLoadSyncDataReport=1
DisableChannelDeletes=0
LastSyncDataTimestamp=0
AutoSaveSyncDataOnExit=0
AutoSaveSyncDataTimeout=10
AutoLoadSyncDataAtStartup=0
AutoLoadSyncDataTimeout=10
SyncHistorySize=30
IncludeLastFeedsInSyncData=0
[Settings]
IsAutoUpdateEnabled=1
AutoUpdateInterval=43200
AllowEmptyFeeds=0
AdditionalSgmlEntityDecoding=0
OverrideChannelStylesheet=0
ChannelSummaryTemplateFilename=
ChannelSummaryBackgroundFilename=
ShowFeedItemsMode=-1
FeedItemDescriptionFormat=-1
MaxFeedItems=-1
ArchiveTime=-1
ExcludeFromSearch=0
StrictItemUniqueness=0
AutoSetStrictItemUniqueness=1
EncodingOverride=
IsAutoDownloadEnabled=0
ShowFeedItemsWindow=0
[Desktop Settings]
ConsolidateMultipleItems=0
AnimateOnNewItem=1
NotifyOnNewItem=0
PlaySoundOnNewItem=0
NewItemSoundFile=
UseQuickAccessMenu=0
UseQuickAccessSubMenus=0
AutoMarkAllAsViewedOnClose=0
LastViewTime=0
LastNewItemTime=0
ChannelWindowLayout=-1
ChannelItemViewWidth=-1
ChannelItemViewHeight=-1
nViewedFeedItems=-1
TotalChannelOpens=0
TotalFeedItemsOpened=0
ChannelExpiryTime=0
ShowUnreadItemsOnlyInQuickAccessMenu=0
MaxQuickAccessMenuItems=-1
CachedUnviewedFeedItemCount=-1
[Search]
EnableStemming=1
SearchResultsPageSize=10
DateTimeControlFormat=
MaxSearchResults=0
[Archiving]
DefaultArchiveTime=28
FeedItemCacheTimeToLive=1800
LastOptimizeTime=1129997103
OptimizeReminderInterval=28
OptimizeReminderInterval2=1
LastOptimizeReminderTime=0
[Channel cleanup]
NoRecentContentInterval=30
[Auto-download]
DefaultAutoDownloadFileTypes=.MP3 .MPG .MPEG .AVI .WMV
DefaultAutoDownloadSaveDir=
DefaultAutoDeleteAutoDownloadedFilesInterval=7
FailedAutoDownloadRetryInterval=0
AutoDownloadWindowType=1
AutoDownloadTimeIntervals=
[Disabled Hints]
AltCtrlHotkey=0
ArchiveTime=0
AssigningHotkeys=0
AutoDiscovery=0
AutoDiscoveryPossibleFeedUrls=0
AutoUpdateInterval=0
ChangePluginPort=0
ChangeWindowMode=0
ChannelContentPresentation=0
ChannelFilters=0
ChannelHooks=0
ChannelSummaryPage=1
ChannelWindowLayout=0
ConfirmExit=1
ConfirmRemoveAllFromReadMe=0
ConfirmRemoveFromReadMe=0
DefaultChannelProperties=0
DefaultChannelSummaryReport=0
DefiningChannelCategories=0
DuplicateItemAnalysis=0
GlobalAnimationIsDisabled=0
GlobalAppPluginParams=0
GlobalBalloonsAreDisabled=0
GlobalChannelHookParams=0
GlobalChannelPluginParams=0
GlobalSoundIsDisabled=0
GlobalSoundIsDisabled2=1
ImportFromOpml=0
ImportFromOpmlQuickSubscribe=0
LoadSyncData=0
ManagingChannels=0
MozillaEmbeddedBrowser=0
NewChannelMayBeFiltered=0
OfflineMode=0
RunAsSystemTrayApp=1
SaveSyncData=0
SearchingForUrls=0
SimpleNavbars=0
SizeToFit=0
SyncDataFileExists=0
UndefinedChannelCategories=0
UsingChannelCategories=0
[Channel Filter 1]
FilterName=All
FilterType=0
SearchText=
SearchTextInChannelUrl=0
SearchTextInChannelName=0
SearchTextInChannelDescription=0
UseRegExps=0
ChannelCategoriesOp=0
InvertFilter=0
SortOrder=0
[Channel Filter 2]
FilterName=New content
FilterType=1
SearchText=
SearchTextInChannelUrl=0
SearchTextInChannelName=0
SearchTextInChannelDescription=0
UseRegExps=0
ChannelCategoriesOp=0
InvertFilter=0
SortOrder=4
[Channel Filter 3]
FilterName=Unread items
FilterType=2
SearchText=
SearchTextInChannelUrl=0
SearchTextInChannelName=0
SearchTextInChannelDescription=0
UseRegExps=0
ChannelCategoriesOp=0
InvertFilter=0
SortOrder=2
[Channel Filter 4]
FilterName=My Favorites
FilterType=0
SearchText=
SearchTextInChannelUrl=0
SearchTextInChannelName=0
SearchTextInChannelDescription=0
UseRegExps=0
ChannelCategory1=My Favorites
ChannelCategoriesOp=0
InvertFilter=0
SortOrder=0
[Channel Filter 5]
FilterName=My Blogroll
FilterType=0
SearchText=
SearchTextInChannelUrl=0
SearchTextInChannelName=0
SearchTextInChannelDescription=0
UseRegExps=0
ChannelCategory1=My Blogroll
ChannelCategoriesOp=0
InvertFilter=0
SortOrder=0
[Channel Filter Hotkeys]
1=Ctrl+Shift+A
2=Ctrl+Shift+N
3=Ctrl+Shift+U
4=Ctrl+Shift+F
[Channel Report Config 1]
ReportName=All
DataSource=0
ChannelFilterName=All
FeedItemDescriptionFormat=0
TemplateFilename=
OutputFilename=
FeedItemControl=0
ShowResults=1
AutoUpdateInterval=0
LastUpdateTime=0
[Channel Report Config 2]
ReportName=New content
DataSource=0
ChannelFilterName=New content
FeedItemDescriptionFormat=0
TemplateFilename=
OutputFilename=
FeedItemControl=0
ShowResults=1
AutoUpdateInterval=0
LastUpdateTime=0
[Channel Report Config 3]
ReportName=Unread items
DataSource=0
ChannelFilterName=Unread items
FeedItemDescriptionFormat=0
TemplateFilename=
OutputFilename=
FeedItemControl=0
ShowResults=1
AutoUpdateInterval=0
LastUpdateTime=0
[Channel Report Config 4]
ReportName=My Favorites
DataSource=0
ChannelFilterName=My Favorites
FeedItemDescriptionFormat=0
TemplateFilename=
OutputFilename=
FeedItemControl=0
ShowResults=1
AutoUpdateInterval=0
LastUpdateTime=0
[Channel Report Config 5]
ReportName=My Blogroll
DataSource=0
ChannelFilterName=My Blogroll
FeedItemDescriptionFormat=0
TemplateFilename=C:\Program Files\Awasu\Resources\Report Templates\MyBlogroll.template
OutputFilename=C:\Program Files\Awasu\Users\default\Reports\MyBlogroll.html
FeedItemControl=0
ShowResults=1
AutoUpdateInterval=0
LastUpdateTime=0
[Channel Categories]
1=My Favorites
2=My Blogroll
3=News
4=Technology
5=Business
6=Sports
7=Blogs
[IE Context Menu Items]
IeAddToReadMe=Add to Awasu read-me
IeOpenInAwasu=Open in Awasu
IeOpenInDefaultBrowser=Open in default browser
IeSubscribe=Subscribe in A&wasu
[User Tool 1]
Name=Google
DisplayName=
Type=0
UrlTemplate=http://www.google.com/search?q={%25SELTEXT%25}&oe=UTF-8&ie=UTF-8
[User Tool 2]
Name=Feedster
DisplayName=
Type=0
UrlTemplate=http://www.feedster.com/search.php?q={%25SELTEXT%25}&ie=UTF-8
[User Tool 3]
Name=Technorati
DisplayName=
Type=0
UrlTemplate=http://www.technorati.com/cosmos/links.html?url={%25SELTEXT%25}
[User Tool 4]
Name=News Is Free
DisplayName=
Type=0
UrlTemplate=http://www.newsisfree.com/sources/searchitems/?query={%25SELTEXT%25}
[User Tool 5]
Name=Syndic8
DisplayName=
Type=0
UrlTemplate=http://www.syndic8.com/feedlist.php?ShowMatch={%25SELTEXT%25}&ShowStatus=all
[User Tool 6]
Name=Translate page
DisplayName=Translate &page
Type=0
UrlTemplate=http://translate.google.com/translate?u={%25URL%25}
[User Tool 7]
Name=Dictionary
DisplayName=
Type=0
UrlTemplate=http://dictionary.reference.com/search?q={%25SELTEXT%25}
[Auto-discovery]
EnableAutoDiscovery=1
AutoDiscoveryMode=1
NotifyPossibleAutoDiscoveryFeeds=1
AutoVerifyPossibleFeeds=0

User avatar
support
Site Admin
Posts: 2924
Joined: Fri Feb 07, 2003 8:48 am
Location: Melbourne, Australia
Contact:

Postby support » Fri Nov 04, 2005 3:37 pm

I'm a little puzzled by this error log. There is only one place this error message is issued and if it happens, Awasu also logs *why* it failed. But in your log, it's not logged.

I'm going to prepare a special build that includes some more log messages so that we can figure out what's happening. Send us an email and I'll get it out to you.


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