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Can't update the search index Error 1

Posted: Fri Feb 24, 2006 11:37 am
by kaichandler
Having a problem with Awasu - it cycles numerous ballon windows (one per feed?) along the lines of

United Networks News Headlines error

Can't update the search index
Error 1: Can't index document (id=2:1) (rc=C0000005).

Any ideas please?

thanks in advance
Kai

Re: Can't update the search index Error 1

Posted: Fri Feb 24, 2006 11:54 am
by support
Your search index has got corrupted. Just exit Awasu and delete everything in your user's Index sub-directory (e.g. C:\Program Files\Awasu\Users\YOUR-NAME\Index).

You can use the ArchiveMaintenance.exe utility (in the Awasu installation directory) to rebuild it if you use the search function.

Posted: Wed Mar 01, 2006 5:43 pm
by jonahviakeyboard
I'm getting a similar error but from a different circumstance (deleting a channel):

ERROR 1: Can't Delete Items From The Search Index

Is mine corrupted, too? Thanks for the help.

Posted: Wed Mar 01, 2006 5:44 pm
by support
Probably. The search index is a third-party component and unfortunately, it can be a bit fragile sometimes :-(