wlegge
Posts: 1
Joined: Thu Feb 07, 2008 10:08 am

Postby wlegge » Thu Feb 07, 2008 10:13 am

Hi Everyone

I'm having problems using the smtp hook from awasu.

Tried it at home with my own ISP yesterday and it was fine, and now I'm at work and I am trying against our exchange 2003 server I get the error log below.

This is strange as I have tested my connection to the exchange server by telnetting to it on port 25, then manually sent myself an email. No authentication is required as it is done by IP address filtering.

I've also tried lots of other smtp sending packages and they all work ok with our smtp server from my machine.

Any ideas? Awasu looks like it is the only product out there which will do what I want it to do!!! Just need email to work!

07feb08 10:07:31 | Raising the channel event: NewFeedItem
07feb08 10:07:31 | Raising the channel event: NewFeedItem
07feb08 10:07:31 | Raising the channel event: ConsolidatedNewFeedItems
07feb08 10:08:31 | STDOUT:
07feb08 10:08:31 | Using email template file: c:\program files\awasu\ChannelHooks\SendEmail\SendEmail-ConsolidatedNewFeedItems.template
07feb08 10:08:31 | Sending email: C:\DOCUME~1\leggew\LOCALS~1\Temp\awasu26 -server "lrhexch01.lrh-tr.nhs.uk" -to "will.legge@leics-his.nhs.uk" -f "will.legge@leics-his.nhs.uk" -replyto "will.legge@leics-his.nhs.uk" -subject "Awasu: ITBM Desktop Area 3 - 2 new items" -log "C:\DOCUME~1\leggew\LOCALS~1\Temp\awasu24"
07feb08 10:08:31 | Couldn't send the email: rc=1
07feb08 10:08:31 | LS~1\Temp\awasu26 to will.legge@leics-his.nhs.uk
07feb08 10:08:31 | Subject:Awasu: ITBM Desktop Area 3 - 2 new items
07feb08 10:08:31 | Login name is will.legge@leics-his.nhs.uk
07feb08 10:08:31 | Error (gensock_getchar): Wait a bit (possible timeout).Message not accepted by server
07feb08 10:08:31 | Error (gensock_getchar): Wait a bit (possible timeout).STDERR:
07feb08 10:08:31 | Couldn't send the email: rc=1

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support
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Posts: 3021
Joined: Fri Feb 07, 2003 12:48 pm
Location: Melbourne, Australia
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Postby support » Thu Feb 07, 2008 10:33 am

Possibly a firewall/proxy problem? Have you tried talking to your ISP's mail server from the office?

Shoot us an email (support@awasu.com) and I'll send you a test app to try.


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