zortan
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Joined: Tue May 20, 2008 10:57 pm

Postby zortan » Wed May 21, 2008 1:47 am

While installing Awasu Professsional edition, during the Files Extraction process I get this error:

"C:\Program Files\Awasu\mfc42u.dll

An error occured while trying to copy a file: The source file is corrupted.

Click Retry to try again, Ignore to skip this file (not recommended); or Abort to cancel installation."

I'm installing on Vista SP1, Toshiba notebook.

I'm sure the downloaded file is not corrupt, as I downloaded it 4 times, both in Explorer and Mozilla.

Thanks.

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support
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Postby support » Wed May 21, 2008 6:58 am

Please email me the link you downloaded Awasu from (support@awasu.com).

If you know how to MD5 a file, I'll send you the checksum, otherwise I'll make an alternative download for you.

zortan
Posts: 9
Joined: Tue May 20, 2008 10:57 pm

Postby zortan » Wed May 21, 2008 10:43 am

I downloaded Professional from here:
http://www.awasu.com/trial/
It’s the file called “Awasu-ProEdition-v2.3e.trial.exe”, and it was 6077 KB.

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support
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Postby support » Thu May 22, 2008 3:31 am

I've sent you an email.

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support
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Postby support » Fri May 23, 2008 5:09 am

zortan wrote:An error occured while trying to copy a file: The source file is corrupted.

BTW, it would be a good idea to run a full virus check on your computer. Given that you were getting this error despite downloading the software from two different servers (but you got it going with the version I emailed you), there's a chance you've got something nasty on your PC that's corrupting the installer.


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