englishml
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Postby englishml » Fri Oct 05, 2007 11:42 pm

Anyone know how to fix this? I can't get updates on four feeds. Instead I get this msg: "Error 1: File IO Open error ... Can't update the search index." Appreciate any advice, suggestion, new curse words, etc. you can offer -- thanks!

Mary Lou

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Postby support » Fri Oct 05, 2007 11:54 pm

Check out this thread.

englishml
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Postby englishml » Sun Oct 07, 2007 6:24 pm

Thanks for your reply. The thread you referred me to says to delete files in "my User's index directory." So NEW question: Where is/ how do I find my User's index directory? -MLE

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Postby support » Sun Oct 07, 2007 10:14 pm

englishml wrote:Where is/ how do I find my User's index directory? -MLE

There's a link in the other thread to this help page :-)

nimijean
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Postby nimijean » Wed Dec 12, 2007 9:17 pm

I have the same problem. I deleted the files in this directory, but then I lost all of my feeds, so I restored the files. What files should I delete?

Thanks,

Richard

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Postby support » Thu Dec 13, 2007 12:42 am

nimijean wrote:I deleted the files in this directory, but then I lost all of my feeds, so I restored the files. What files should I delete?

You need to delete only the files in the <tt>Index</tt> sub-directory. I get the feeling you deleted the entire user directory :-)

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Postby nimijean » Thu Dec 13, 2007 6:41 pm

indeed. Working fine now! Tahnks for the help. Richard


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